Having trouble? Check out our FAQ or feel free to contact us. We'd love to hear from you!
We would love to hear your comments and suggestions. Send them to
contact at lynandline dot com
SUPPORT
Trouble with iPhone or iPod touch app:
support at lynandline dot com
Trouble with an Android app:
support at lynandline dot com
Trouble with the website:
support at lynandline dot com
For all other issues, you can reach us at
contact at lynandline dot com
How do I find the cat counting mode in The Rescue of Ginger?
After picking Ginger, you can click on the cats and the game will count them.
Can I save where I left off?
Unfortunately you can't save your place in the game before exiting. The Rescue of Ginger was intended to be a storybook. But we have heard this comment from a few parents, and we will try to incorporate something like this in our upcoming games.
How can I replay a page?
Click on icon in the top left corner of the screen
How do I play again when I have reached the end?
Click on the icon in the top right corner of the screen of the last page. That will bring up a window. Click yes to play again. You could also use the back arrow to step back to the beginning of the story.
What can I click on in a page?
For The Rescue of Ginger, you can click on Madera, Figaro, and Ginger any time you see them. But there are several other things to click on. For example, on each page there are mice that make noise and do silly things. Also any words are read when they are clicked on. For Save The Day, see this page for a complete listing of everything that's interactive
When the forward button highlights, does it mean I am done with the page?
No, it only means that you have clicked on all the major characters that tell the story. But there could still be other stuff to click on. The mice do not affect the forward button highlight. And you can always go backwards and forwards at any point.
How do I change the volume of the game but not of my phone?
At the start of the game, on the instruction page, click on the info icon ("i") in the top right corner. It will open window. Click on the Sound tab and adjust the sound or turn off the sound completely. Turning off the sound here only affects the game and not your phone.
How do I get news about new products from Lyn And Line?
At the start of the game, on the instruction page, click on the info icon ("i") in the top right corner. It will open window. Click on the Announcements tab to find news about Lyn And Line. You can also visit our news page in a browser. Or sign up for our mailing list by clicking here.
